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FAQ's

FAQ's

Our jewellery is crafted with precision and attention to detail, utilising only the highest quality materials. Each piece reflects exceptional craftsmanship and design.

The 4Cs refer to Cut, Color, Clarity, and Carat weight – essential factors when evaluating and buying loose diamonds..
1. Cut: This pertains to the diamond’s proportions and how well it reflects light. A well-cut diamond enhances its brilliance and sparkle
2. Color: Diamonds are graded on a scale from colorless to light yellow or brown. The less color, the higher the grade
3. Clarity: This assesses the presence of internal or external flaws (inclusions and blemishes). The fewer the imperfections, the higher the clarity grade.
4. Carat: This is the diamond’s weight. Larger diamonds often have a higher carat weight, but the other Cs also influence the overall quality.
Considering the 4Cs helps ensure you select a diamond that suits your preferences and budget.
When looking for loose diamonds, ask for more options to choose from so you can choose the one that looks best to you.

Yes, we offer customisation services to create a unique piece tailored to your preferences. Contact our customer service for more information and personalised assistance.

Discover the 4Cs of lab diamonds, a pivotal framework for assessing and acquiring loose diamonds:
1. Cut: This denotes the diamond’s proportions and its ability to reflect light. A well-cut diamond enhances brilliance and sparkle.
2. Color: Diamonds are graded from colorless to light yellow or brown. Higher grade corresponds to less color.
3. Clarity: Evaluation of internal or external flaws (inclusions and blemishes). Greater clarity results from fewer imperfections.
4. Carat: Signifying the diamond’s weight, with larger diamonds often having a higher carat weight. However, other Cs also influence overall quality.
Considering the 4Cs ensures the selection of a diamond aligning with both preferences and budget. When exploring loose diamonds, inquire about various options to make a well-informed choice.

To preserve the shine of your 18k gold jewellery, lightly scrub it with a soft-bristled brush using warm water and detergent-free soap. Avoid steam or ultrasonic cleaners. Store your pieces in a secure, dry place when not in use.

We offer a full 15-day return policy for your peace of mind. Additionally, we provide an option to upgrade your purchase, allowing you to exchange your original piece for one that better suits your preferences.

Yes, we provide international shipping to bring our exquisite jewellery to customers worldwide. Shipping details, including costs and delivery times, can be found during the checkout process.

Once your order is dispatched, you will receive a tracking number via email. You can use this number to monitor the status and location of your shipment.

Yes, we are committed to sustainability. Our packaging is thoughtfully designed to minimise environmental impact while ensuring the safe delivery of your jewellery.

While we primarily operate online, you can inquire about the availability of showroom visits. Contact our customer service to make arrangements and experience our luxury jewellery in person.

Loose Diamonds

The 4Cs refer to Cut, Color, Clarity, and Carat weight – essential factors when evaluating and buying loose diamonds..
1. Cut: This pertains to the diamond’s proportions and how well it reflects light. A well-cut diamond enhances its brilliance and sparkle
2. Color: Diamonds are graded on a scale from colorless to light yellow or brown. The less color, the higher the grade
3. Clarity: This assesses the presence of internal or external flaws (inclusions and blemishes). The fewer the imperfections, the higher the clarity grade.
4. Carat: This is the diamond’s weight. Larger diamonds often have a higher carat weight, but the other Cs also influence the overall quality.
Considering the 4Cs helps ensure you select a diamond that suits your preferences and budget.
When looking for loose diamonds, ask for more options to choose from so you can choose the one that looks best to you.

Our jewellery is crafted with precision and attention to detail, utilising only the highest quality materials. Each piece reflects exceptional craftsmanship and design.

Yes, we offer customisation services to create a unique piece tailored to your preferences. Contact our customer service for more information and personalised assistance.

Discover the 4Cs of lab diamonds, a pivotal framework for assessing and acquiring loose diamonds:
1. Cut: This denotes the diamond’s proportions and its ability to reflect light. A well-cut diamond enhances brilliance and sparkle.
2. Color: Diamonds are graded from colorless to light yellow or brown. Higher grade corresponds to less color.
3. Clarity: Evaluation of internal or external flaws (inclusions and blemishes). Greater clarity results from fewer imperfections.
4. Carat: Signifying the diamond’s weight, with larger diamonds often having a higher carat weight. However, other Cs also influence overall quality.
Considering the 4Cs ensures the selection of a diamond aligning with both preferences and budget. When exploring loose diamonds, inquire about various options to make a well-informed choice.

To preserve the shine of your 18k gold jewellery, lightly scrub it with a soft-bristled brush using warm water and detergent-free soap. Avoid steam or ultrasonic cleaners. Store your pieces in a secure, dry place when not in use.

We offer a full 15-day return policy for your peace of mind. Additionally, we provide an option to upgrade your purchase, allowing you to exchange your original piece for one that better suits your preferences.

Yes, we provide international shipping to bring our exquisite jewellery to customers worldwide. Shipping details, including costs and delivery times, can be found during the checkout process.

Once your order is dispatched, you will receive a tracking number via email. You can use this number to monitor the status and location of your shipment.

Yes, we are committed to sustainability. Our packaging is thoughtfully designed to minimise environmental impact while ensuring the safe delivery of your jewellery.

While we primarily operate online, you can inquire about the availability of showroom visits. Contact our customer service to make arrangements and experience our luxury jewellery in person.

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